Your Guarantee
H2o Networks will Guarantee Your Computers To Work
No Excuses – No Extra Costs
100% Guaranteed!
- 90 Day Money Back Guarantee – if after 90 days you are not absolutely convinced this service is worth every penny, just contact us and we will return 100% of your subscription. You will have no further costs or obligation to us whatsoever.
- - Credit Note If We Do Not Fix Your Problem Fast Enough – if we fail to match the response times guaranteed on our Support Cover you won’t pay to that month’s subscription, If your computer network goes down in the middle of a busy work day, you need it fixed immediately so your employees aren’t sitting around taking a £10,000 coffee break waiting for their computers to come back online. As a client of ours, we guarantee to respond to any crisis within 1 hour or sooner.
- - Fixed Price Guarantee – we offer fixed price projects, this means that your projects are completed on budget, without any “suprises” or hidden extras. You know exactly what it costs and if we under-estimated anything then we pay for it and guarantee the outcome.
- - If It’s Not Fixed First Time, You Won’t Be Billed To Put It Right. – have you ever paid an IT Support Company to install a computer or a network, then paid them to repair it and then paid them again? Our competitors profit 2 or even 3 times for projects that have gone wrong, we get it right first time. With H2o Networks you’ll never pay for one project two times, or even three times. If we have to return and repair a problem you don’t pay, we’ll fix it for free.
- - You’ll Never Not Have A Backup Or Not Be Able To Work - Unlike other computer support companies that install a “backup solution” and make it “your responsibility,” we’ll backup your critical information every 15 minutes and guarantee you can continue working within 30 minutes. This gives you peace of mind knowing that we are responsible for your business critical information that you rely on daily
- - Your Hardware And Software Are Fully Guaranteed- if we specifiy, install hardware and software for you and it does not do the job we said it would, or if it ever goes down, or does not meet how quick it should be, we will fix it or replace it free of charge no matter what it takes. That includes parts, labour, time dealing with the supplier. Our support cover also includes your existing hardware.
